At Razzle Dazzle Cupcakes and Cakes, we strive to provide fresh, high-quality products and excellent service.
Please review our order placement and cancellation policies below to help us serve you better.
-
Standard Orders
- All standard orders must be placed at least 48 hours before your scheduled pickup or delivery date.
- Cancellations or modifications for standard orders must be submitted at least 24 hours before scheduled pickup or delivery to qualify for a full refund or credit.
- Cancellations made less than 24 hours before the scheduled time are non-refundable.
-
Custom Orders
- Custom orders require a minimum of 30 days' advance notice for placement to ensure adequate time for design, ingredient sourcing, and preparation.
- Cancellations or modifications for custom orders must be made at least 14 days before the event to receive a refund or credit.
- Cancellations made less than 14 days before the event may are non-refundable
-
For Cancellations Or Modification
- Please contact us promptly with your order number, name, phone number and details.