Frequently Asked Questions

We're committed to providing you with exceptional service and delicious treats. To help you get the most out of your experience with us, we've compiled answers to some of the questions we hear most often.

Do you offer custom-decorated cakes and cupcakes?

Yes, we offer custom-decorated cakes and cupcakes. To place an order, please visit us in-store. As we experience high demand, we kindly request that you book at least one month in advance. Please note that all custom cakes and cupcake orders require prepayment.

Do you deliver?

Yes, we offer delivery services. Please see the options below for more details.

SERVICE DELIVERY

Yes, we use a delivery service to bring your orders directly to you. The delivery fee is $14.95 + tax, and deliveries are available within London from Monday to Saturday. All deliveries are made between 10:00 am to 4:00 pm. Please ensure that orders are placed at least 24 hours in advance to guarantee delivery availability.

UBER EATS

We are proud to offer Uber Eats delivery services. Please note that Uber Eats charges a service fee on top of your order total. For more information, please visit the Uber Eats app or website.

Do you have allergen information available?

Yes, we take allergen concerns very seriously. All of our products contain or may contain one or more of the following allergens: milk, eggs, wheat, soy, tree nuts, and peanuts. Please ask our staff for detailed allergen information about specific products, or contact us directly for comprehensive allergen documentation.

How do I place an order?

You can place an order in several ways: visit us in-store during business hours, call us to place a phone order, or order online through our website. For custom orders, we recommend visiting in-store or calling to discuss your specific requirements. Please note that custom orders require at least one month advance notice.