At Razzle Dazzle Cupcakes, we take great pride in the quality and freshness of our products. Due to the perishable nature of our baked goods and our inability to control how they are transported and stored once they leave our shop, we do not accept returns, provide refunds, or offer exchanges.

If you are unsatisfied with your purchase and believe it does not meet your expectations, please contact us within 24 hours of your order pickup .

To assist you promptly, kindly include the following information in your email.

Order number

Clear photo of the product and packaging from all angles

A detailed description of the issue

Information regarding how the item was transported and stored.

Please note that claims submitted after the 24-hour pick-up window or without the required documentation will not be eligible for review.